Register with s/ash or port in to s/ash is simple. Here are the port-in tips.

Tips for Number Port-in

Register with s/ash or port in to s/ash is simple. Here are the port-in tips.
  • Porting in is so troublesome? It takes 5 minutes to port in to s/ash. You need to prepare Hong Kong Identity Card or Exit-entry Permit for Hong Kong and Macau and a value existing number from SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom.
    Port in Now
    Porting in is so troublesome? It takes 5 minutes to port in to s/ash. You need to prepare Hong Kong Identity Card or Exit-entry Permit for Hong Kong and Macau and a value existing number from SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom.
  • How to port in if the existing contract has not expired?s/ash supports pre-registration. If you don't know the end date of the existing contract, it is recommended that you confirm with your current operator:  SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom by contacting their hotlines or visiting their shops.
    How to port in if the existing contract has not expired?s/ash supports pre-registration. If you don't know the end date of the existing contract, it is recommended that you confirm with your current operator:  SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom by contacting their hotlines or visiting their shops.
  • How long it takes for porting in? To ensure the success of the porting in process, we recommend that you register 7 days in advance. With the principle of high efficiency, the port-in process can be completed within a maximum of 3 working days, as fast as 5G network speed.
    How long it takes for porting in? To ensure the success of the porting in process, we recommend that you register 7 days in advance. With the principle of high efficiency, the port-in process can be completed within a maximum of 3 working days, as fast as 5G network speed.
  • What else is worthy of attention?Please confirm whether your current number for porting is under a monthly plan or a prepaid plan.For monthly plan customers(SmarTone、csl、Birdie、3HK、HKBN、1010、China Unicom):The registered name and ID number you provided must match the ID card. The registered name must match the one currently registered with your existing telecom operator. The number needs to remain active during the porting process.For prepaid plan customers: Your prepaid card must be active with a balance of at least HK$1. Enter the complete ICCID number, including any English letters (if applicable). The complete ICCID number is printed on the back of the SIM card or on the cardholder certificate. You must upload a picture of the cardholder certificate or the back of the SIM card. Please note that if you are currently using a CMHK prepaid card, you cannot port to s/ash at the moment.Tips: In case the porting process is unsuccessful, your phone number will continue to be retained by your current operators:  SmarTone, csl, Birdie, 3HK, HKBN, 1010, China Unicom, and so on, andd won't be deactivated. We'll also do our best to assist you proactively with any issues related to the porting failure, so rest assured!
    Here are some tips for successfully porting your number from SmarTone, csl, Birdie, 3HK, HKBN, 1010, China Unicom, or other telecom providers for service plans and student service plans.
  • Porting in is so troublesome? It takes 5 minutes to port in to s/ash. You need to prepare Hong Kong Identity Card or Exit-entry Permit for Hong Kong and Macau and a value existing number from SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom.
    Port in Now
  • How to port in if the existing contract has not expired?s/ash supports pre-registration. If you don't know the end date of the existing contract, it is recommended that you confirm with your current operator:  SmarTone、csl、Birdie、3HK、HKBN、1010 and China Unicom by contacting their hotlines or visiting their shops.
  • How long it takes for porting in? To ensure the success of the porting in process, we recommend that you register 7 days in advance. With the principle of high efficiency, the port-in process can be completed within a maximum of 3 working days, as fast as 5G network speed.
  • What else is worthy of attention?Please confirm whether your current number for porting is under a monthly plan or a prepaid plan.For monthly plan customers(SmarTone、csl、Birdie、3HK、HKBN、1010、China Unicom):The registered name and ID number you provided must match the ID card. The registered name must match the one currently registered with your existing telecom operator. The number needs to remain active during the porting process.For prepaid plan customers: Your prepaid card must be active with a balance of at least HK$1. Enter the complete ICCID number, including any English letters (if applicable). The complete ICCID number is printed on the back of the SIM card or on the cardholder certificate. You must upload a picture of the cardholder certificate or the back of the SIM card. Please note that if you are currently using a CMHK prepaid card, you cannot port to s/ash at the moment.Tips: In case the porting process is unsuccessful, your phone number will continue to be retained by your current operators:  SmarTone, csl, Birdie, 3HK, HKBN, 1010, China Unicom, and so on, andd won't be deactivated. We'll also do our best to assist you proactively with any issues related to the porting failure, so rest assured!
Register Now
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